Respected Sister Fatimah, Salamun alaykum
This is your respectful Moderator, Saadia Khan, from Norway.
You are doing it absolutely right. It seems to be a temporary problem with your Internet email service. Usually such minor issues automatically correct themselves in a short while. Make sure that you are copying and pasting it right.
Another tip: Copy and then paste on to your Microsoft Word document first. Copy again from the document and paste on to your outgoing email.
Thank you for contacting us.
Your Sister Saadia